The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
I do not sell or distribute any personal data. Please contact me to exercise your right to be forgotten or other GDPR related inquires.
You may need to pay import tax if your goods are valued at over $800 or more as my humble shop is located in the UK. For standing desks, the top and the electric frame will be coming in two shipments, so the overall total value of the good will be lower as the legs can enter the country duty-free.
ex: You order a complete standing desk (top and frame) and pay $1600. The legs will be valued at around $700, and the top will be valued at $900. Since shipping is included in the price for both items, I can lower the value of both items and allocate shipping fees to the top and leg frame. Now both items will have a lower value, and therefore you may not need to pay import tax.
The shelf is robust and will hold a fair amount of weight, but not designed for extremely heavy objects. Books, bowls, potted plants, and things of that nature are all perfectly fine.
Please keep in mind I am referring above to a ladder shelf made from reclaimed pallet wood that leans against a wall. The solid bookcase made from steel and scaffolding I make can hold as much as you can throw at it.
A majority of the items are handmade and take a lot of effort. Using reclaimed material means time needs to be spent to fetch, dismantle, wash, and sand the material before I can even start a project. For hardwood projects, the wood is in a raw format which means we need to plane it so it's smooth, remove the bark, and sand, and apply several coats of oil to get it just right. If we're talking about resin desks...well, each piece of wood is unique and it takes time (72 hours or more) for the resin to set in between each pour. I don't want you to chase me, but rest assured my tiny team is doing the best we can to deliver top-quality products to you ASAP.